Talent Works Manchester, England, United Kingdom (Hybrid)
Client success depends on the strength of the partnership externally with your clients but also internally with your stakeholders. You will be the critical link between Client Success and Creative, interpreting requests, thinking ahead of deadlines and anticipating every changing requirement before it happens. Above all, you will understand exactly what a great creative outcome looks like and what it needs to achieve – so that you can identify the steps we need to take to make it happen.
It calls for the ability to be more than just a project manager. You need to be a creative thinker who can grasp the creative direction, understand the different formats it needs to work in and communicate in the right way with different individuals in the creative team. From websites to landing pages; from art directors to web developers; from employer brands to campaigns; from digital marketers to motion graphics, you will be the person who breaks projects down, briefs each phase clearly and keeps the momentum going.
Talent Works Manchester, England, United Kingdom (Hybrid)
Providing talent solutions is really only a part of what we do for our clients. The other side of our work is all about relationships. How do we welcome clients to Talent Works and introduce them to our way of working? How do we look after our clients every day, learn more about them and adapt when things change? How do we get to know them as people, understand what’s important and be on the front foot when they need us most?
Our Client Success team is dedicated to helping our clients get the most from their talent works partnership. As they grow, we grow. As they enjoy success, we reap the rewards. As they plan for the future, we plan for the future with them, defining strategy, marshalling resources, anticipating challenges and boosting long-term loyalty.
Key Purpose
Client success depends on the strength of the partnership externally with your clients but also internally with your stakeholders. You will be the critical link between Client Success and Creative, interpreting requests, thinking ahead of deadlines and anticipating every changing requirement before it happens. Above all, you will understand exactly what a great creative outcome looks like and what it needs to achieve – so that you can identify the steps we need to take to make it happen.
It calls for the ability to be more than just a project manager. You need to be a creative thinker who can grasp the creative direction, understand the different formats it needs to work in and communicate in the right way with different individuals in the creative team. From websites to landing pages; from art directors to web developers; from employer brands to campaigns; from digital marketers to motion graphics, you will be the person who breaks projects down, briefs each phase clearly and keeps the momentum going.
Key Responsibilities
Attributes / Behaviours / Skills
Basic Requirements